Information Sources for the European Union
Tuesday, September 3, 2013 at 5:03PM I have recently changed job within Aberdeen City Libraries and now work for Europe Direct Information Centre - Aberdeen. My focus is now on providing an information service about the European Union that is relevant to the local population. We are one of three Europe Direct's in Scotland and we have a network which spans the rest of the EU.
As part of my role I am going to be running some classes on how to find out about information on the EU and the best resources to use. The classes are aimed at an adult audience and will be run in a community library. I am currently working on developing a class "Travelling in the EU" which includes how to find reliable information about EU countries and what you can do there, how to apply for an EHIC card and where to find information about your passenger and consumer rights. I want the class to be as interactive as possible and am struggling to think of an interesting challenge based around consumer and passenger rights which has the participants looking and searching the relevant sources previously highlighted to them. Anyone have any bright ideas?
Once delivered I hope to be able to share the slides with everyone.
Reader Comments (3)
Congrats on the new job Ruth.
Re an interesting challenge based around consumer and passenger rights - on a recent holiday in France friends of ours had a frustrating challenge when they arrived at their destination to find their luggage didn't get placed on their connecting flight. Initially they were told it would be delivered the next day. They didn't get their luggage until half way through their weeks holiday. Each day they were told their luggage would be delivered that day. When it didn't arrive they were told things like the delivery company didn't work on Sundays, didn't work public holidays, in the afternoon.
Other problems are related to when you book all your holiday arrangements direct with the supplier and things don't go to plan or are not what they looked like on the suppliers website.
Well done Ruth. You might like to say something about it at the next meeting.
John
Thanks Christine I could certainly work that example into an activity as it is a great practical example of passenger rights in action. John I am more than happy to speak briefly about the classes and the work I am now involved in at the next meeting.